Terms And Conditions
Welcome to BabyCodeIELTS! Before you start using our services, please read and agree to the following Terms and Conditions. By using our platform, you agree to comply with these terms.
1) Data Collection and Usage
- We do not store or retain any user data. However, we may collect certain information such as email addresses and phone numbers for authentication purposes and to enable subscription purchases.
- Rest assured that we do not share any user data with third-party applications.
- We utilise Razorpay as our payment gateway, a trusted and secure payment processing service.
- Unauthorised use of our app data or app name is strictly prohibited, and we retain all rights to this data.
2) Payment Transactions
- In the event of a transaction failure or error, your money will be refunded within 2-5 working days.
- Some transactions may take 5-10 minutes for authentication. Please wait at least 12 minutes after payment to ensure that your subscription is activated.
3) Support and Contact
- If you encounter any issues or have questions, please don't hesitate to contact our support team at email@example.com.
4) Responsible Use
- Users are prohibited from using our app data for any illegal activities.
- We reserve the right to suspend your account if we detect any suspicious activity.
- We welcome your valuable suggestions. Please visit the suggestion section within our platform and submit your thoughts to help us improve our services.
By using BabyCodeIELTS, you acknowledge and agree to abide by these Terms and Conditions. We reserve the right to modify these terms at any time, so please check back periodically for updates. Your continued use of our services constitutes your acceptance of any changes to these terms. Thank you for choosing BabyCodeIELTS!
1. Data Retention We retain your user data for a maximum of 12 hours. After this period, we automatically clear your data. Please note that all data is stored on your device, so make sure to back it up if you plan to switch devices.
2. Authentication For authentication purposes, we collect your Gmail data and mobile number. This information is used securely when you purchase a membership or subscription through the Razorpay payment gateway to ensure secure and trackable transactions. Providing your full name and email is optional.
3. Payment Security Rest assured, all payments are processed securely through Razorpay. Notifications will keep you informed about your account activation. We require phone numbers and email addresses solely for payment security, and we do not store this information.
4. Permissions To ensure our app works correctly, please grant all necessary permissions, including microphone access. Failure to do so may impact the functionality of the app.
5. Payment Issues In the unlikely event of a transaction failure or membership error, don't worry. We guarantee to refund your payment within 2-5 working days. Your payment is secure with us.
6. Responsible Use Please respect our rights to the app data. Unauthorised use of our data is prohibited. Use our app exclusively for IELTS speaking module preparation and avoid any illegal activities.
Refund And Cancellation
BabyCodeIELTS Refund Policy At BabyCodeIELTS, we are committed to providing you with high-quality services and transparency. Please review our refund policy, which outlines the circumstances under which refunds are applicable:
- If you experience a failed transaction while making a payment, rest assured that we will refund the full amount within 2 to 3 working days. BabyCodeIELTS does not offer refunds for subscription cancellations. Once a subscription is purchased, it is non-refundable.
- BabyCodeIELTS provides a free trial period during which you can take practice tests to evaluate our services. During this period, you can assess the suitability of our platform without incurring any charges.
- We encourage you to utilise our free trial to ensure our services meet your expectations before committing to a subscription. Once a subscription is purchased, it is non-refundable, as mentioned above. If you encounter technical issues on application-related problems, please contact our customer support team at firstname.lastname@example.org